Last updated: August 23, 2026
These policies provide a general framework for quotations and custom hose projects with Shenzhen Jingcheng High-Tech Co., Ltd. The signed quotation, drawing, purchase order acknowledgement or contract takes priority if it contains different terms.
1. Application information and quotation
Customers should provide the conveyed media, minimum and maximum temperature, working and peak pressure, hose length and bore, movement or bend requirements, fittings, quantity and applicable standards. A quotation is based on the information supplied and is valid only for the stated scope and validity period.
2. Ratings and product selection
Product-family names do not create a universal pressure or temperature rating. Final ratings depend on the selected hose construction, reinforcement, fittings, media, temperature and installation. The customer remains responsible for confirming that the approved specification is suitable for the complete system and applicable regulations.
3. Drawing and order approval
Custom production begins after the commercial terms and, where applicable, the drawing or technical specification are approved. Changes after approval may affect price, tooling, material availability and delivery date.
4. MOQ, lead time and payment
Prototype and production quantities may be available. Minimum order quantity, sample cost, production lead time, payment method and deposit requirements are confirmed in the quotation. Lead time begins after required approvals and cleared payment, and may change if the specification changes.
5. Inspection, testing and documents
Standard inspection and any project-specific pressure, electrical, thermal, dimensional or material documentation must be agreed before order confirmation. Third-party tests shown on this website apply only to the samples and scope identified in those reports.
6. Packing, shipping and risk
Packing method, Incoterms, freight, insurance, customs documents and delivery destination are stated in the quotation or order acknowledgement. Risk and title transfer according to the agreed Incoterm and contract. Customs duties and import requirements are the buyer's responsibility unless agreed otherwise.
7. Non-conformity and warranty claims
Inspect shipments promptly. Report visible shipping damage or quantity differences on receipt and notify us with the order number, product identification, photos and a clear description. For an alleged technical non-conformity, stop use where continued operation could create a safety risk and contact us before disassembly or modification. The applicable remedy and warranty period are those stated in the quotation or contract.
8. Returns and custom products
Because many assemblies are manufactured to specification, returns require prior written authorization. Products made to an approved custom drawing are generally not returnable unless a confirmed manufacturing non-conformity exists.
9. Contact
Questions about a quotation or these policies may be sent to soren.miles@shenzhenjingcheng.com or discussed through WhatsApp.